bubble 88 Terms and Conditions

1 Introduction and Applicability

These terms and conditions ("Terms") govern the use of the bubble 88 online gaming platform and all related services. It is mandatory to read these terms in full before starting any activity on bubble 88 — including browsing the website, registering an account, playing games, placing bets, or making any transaction.

These terms form a legal agreement between bubble 88 and a registered user of the platform. If you disagree with any part of these terms, you are requested to refrain from using the platform.

bubble 88 provides an online gaming and sports betting service for users in Bangladesh. To learn more about the scope, quality, and security of the service, please read our About Us page.

2 Account Registration

To play games or place bets on bubble 88, a personal account must be created. All information provided at the time of registration must be accurate, complete, and up to date. Opening an account with false information is a direct violation of these terms.

2.1 One Person, One Account Policy

Each person may operate only one account. If the same person or multiple members of the same family open more than one account using the same device, IP address, or payment method, those may be identified as duplicate accounts and bubble 88 has the right to cancel them.

2.2 Account Verification

bubble 88 may request identity verification at any time. A national identity card, passport, or birth certificate may need to be submitted for verification. If verification is not completed, the withdrawal process may be temporarily suspended.

2.3 Account Security

Keeping your account password and login information confidential is your own responsibility. Sharing your account with a third party or allowing anyone else to use your account is strictly prohibited. If you suspect unauthorised access, contact bubble 88 support immediately.

3 Eligibility and Age Requirement

All services on bubble 88 are strictly for individuals aged 21 or above. Those under 21 are completely prohibited from creating an account or making any kind of payment on this platform.

In addition, a bubble 88 user must be a permanent resident of Bangladesh and must be using the service voluntarily. Accounts cannot be created from any region where access to this service is not permitted due to technical or legal restrictions.

4 Deposits and Withdrawals

bubble 88 currently offers deposit and withdrawal facilities through bKash, Nagad, Rocket, and Upay. These are popular mobile financial services in Bangladesh that ensure fast and convenient transactions.

4.1 Minimum Amount

The minimum deposit amount for each method is ৳300. The minimum amount for a withdrawal is ৳800. Transactions below these amounts cannot be processed.

4.2 Withdrawal Processing

Approved withdrawal requests are generally processed within 1 hour. However, if account verification or additional security checks are required, this time may increase. bubble 88 has the right to verify any suspicious withdrawal request.

4.3 Transaction Accuracy

Users must provide the correct account number and mobile number. bubble 88 is not responsible for transaction issues caused by incorrect information. Once a withdrawal request has begun processing, it may not be possible to cancel it.

5 Bonuses and Promotions

bubble 88 offers various types of bonuses and promotional offers. Each offer has its own terms that users must understand well before accepting.

5.1 Welcome Bonus

New members have the opportunity to receive a 100% bonus on their first deposit, up to ৳15,000. The wagering requirement for this bonus is 10 times the bonus amount. For example: if you deposit ৳1,000 and receive a ৳1,000 bonus, your total balance will be ৳2,000 and you must wager ৳1,000 × 10 = ৳10,000 before withdrawing.

5.2 General Rules for Using Bonuses

• Bonus funds cannot be withdrawn directly — they become withdrawable only after the wagering requirement is met.
• If wagering is not completed within the set time limit after receiving a bonus, the bonus may be cancelled.
• It is not possible to hold more than one bonus at the same time.
• bubble 88 reserves the right to cancel or modify any bonus if evidence of fraud or misuse is found.
• If the deposited amount is withdrawn from the account after receiving a bonus, the bonus will be cancelled.

5.3 Promotional Offers

Various promotions are available from time to time, including weekly reload bonuses, slots festivals, birthday rewards, referral bonuses, and cricket specials. Each promotion has its own wagering requirement, validity period, and eligibility conditions set separately. Visit the promotions page for details on current offers.

6 Game and Betting Rules

bubble 88 offers various types of games including slots, live casino, sports betting, and fishing games. Each game has its own rules, which can be viewed before launching the game or within the game interface.

6.1 Technical Issues

In the event of an interrupted round or disconnection due to a technical fault in a game, bubble 88 will resolve the matter by checking the game provider's logs. In such cases, the game provider's system records will be treated as final.

6.2 Bet Cancellation Conditions

Once a bet is confirmed, it generally cannot be cancelled. However, if an event is postponed, cancelled, or altered, the bet amount may be refunded in accordance with bubble 88 policy. For sports betting, payouts are processed after the event result is verified.

6.3 Maximum Win Limit

Certain games or betting markets may have a maximum win limit for a single round. These limits are stated in the game lobby or in the relevant market information. bubble 88 is not obligated to honour amounts that exceed the limit.

7 User Code of Conduct

All users on the bubble 88 platform are expected to behave honestly, fairly, and responsibly. The following behaviours are strictly prohibited:

• Any form of manipulation, fraud, or attempt to influence game results using software.
• Operating an account using automated bots, scripts, or programs.
• Misusing bonus benefits or attempting to systematically exploit bonuses.
• Using an account for money laundering or to conceal the source of illegal funds.
• Attempting unauthorised access to another user's account.
• Attempting to introduce harmful code or viruses into bubble 88's systems.

If evidence of the above behaviour is found, bubble 88 may immediately suspend or cancel the account and take legal action where applicable.

8 Personal Information and Privacy

bubble 88 gives the highest importance to the protection of users' personal information. Information collected during registration and use of the service is stored under strict security protocols.

Full details of how personal information is collected, used, stored, and protected can be found on our Privacy Policy page. The privacy policy applies alongside these terms and conditions.

bubble 88 does not sell users' personal information to third parties. However, limited information may be shared with selected service providers as needed to operate the service, in which case the terms of the privacy policy will apply.

9 Account Closure and Suspension

9.1 Closure at the User's Request

Any user may request closure of their account at any time. If there are no active bonuses or ongoing bets at the time of the request, the available balance will be returned in accordance with the process.

9.2 Closure at bubble 88's Initiative

bubble 88 may suspend or cancel an account without prior notice for breach of terms, evidence of fraud, account inactivity, or any other valid reason. The balance of an account cancelled due to a breach of terms may be forfeited.

9.3 Voluntary Self-Exclusion

As part of responsible gaming, any user may request to exclude themselves from the platform for a set period or permanently. For more details on this, please read the Responsible Gaming page.

10 Limitation of Liability

bubble 88 makes every effort to provide uninterrupted service, but does not accept any liability in the following situations:

• A game stopping mid-way due to an internet disconnection.
• Transaction issues caused by a user providing incorrect information.
• Delays or errors arising from third-party platforms (mobile financial services).
• Unexpected technical failures or server downtime.
• Issues caused by the user's own device or software.

Gaming is a form of entertainment. bubble 88 never promises guaranteed winnings and does not present gaming as a source of income. Being aware of the financial risks involved in gaming is each user's personal responsibility.

11 Changes to Terms

bubble 88 reserves the right to revise, change, or update these terms at any time. In the case of significant changes, registered users will be informed by email or through a notification on the platform.

Continuing to use the platform after updated terms have been published will be considered acceptance of the new terms. Please check the terms regularly for the latest update date.

For general questions about these terms, visit our FAQ page, where you will find detailed answers to common questions about our services.

12 Contact & Dispute Resolution

If you have any questions, complaints, or disputes regarding these terms, please contact the bubble 88 support team. Support is available seven days a week, 24 hours a day, in both Bengali and English.

12.1 Contact Methods

• Live Chat: Contact us directly via live chat within the platform — for the fastest resolution.
• Email: [email protected] — for detailed complaints or questions with supporting documents.

12.2 Dispute Resolution Process

If a dispute arises, you should first attempt to resolve it directly with the support team. If it cannot be resolved through support, a formal complaint may be submitted to the bubble 88 management department. In all dispute resolutions, bubble 88's final decision will be considered binding, though users' legal rights remain protected.